Emotional resonance in CX design has the power to turn stories into action. It’s key to building lasting connections with customers, teams, and stakeholders.

In CX design, stories can drive decisions and shape the future of a project, product, or team. What makes a story have an impact and drive meaningful influence?

This April, CX Collective members gathered for an immersive experience at Plant & Food Research (PFR) for a Design Safari. 

Focus on a tool that has the power to transform your career and your impact: storytelling. Join the Storytelling Challenge.

Demonstrating the value you bring to an organisation is crucial for career growth. At our recent Career Club event, we tackled this importan

This year’s CX Voice Summit featured speakers from diverse industries and highlighted the evolving landscape of CX, the role of AI, and...

Design impact isn't just about creating sleek interfaces or seamless user experiences. It's about shifting the way organisations operate.

Recently, we surveyed our members and the CX community to understand the challenges they’re facing in their careers and how the CX Collectiv