Energy 2030 - capturing true customer insight to create a New Energy Future

Vector is on a journey to create the New Energy Future - supported by the development of a more direct relationship with its end-customers in order to generate real customer insights and understand how innovation may impact them. In this facilitated panel discussion and workshop thought leaders from across the energy, customer and innovation domains, the Vector team will be taking us through their view of New Zealand’s energy future, what that means for customer expectations, and how customer insight helps shape decision making, investment and resources allocation at Vector.

The second part of the evening is an interactive and thought provoking workshop on how organisations can develop real world testing environments. Vector is preparing to build an Auckland scale field research practise, an energy solutions ‘sandpit’, for long term testing and development of products and services. Use you design skills to inform the prototype and help Vector embark on their New Energy Future journey. This will be a great chance to challenge your own thinking around customer research and designing for customers at scale, as well as helping to shape the New Energy Future for Auckland and beyond.

The panel discussion is driven by inspiring thought leaders from across the energy, customer and innovation domains, including

• Nikhil Ravishankar, Chief Digital Officer
• Andrea Robertson, GM Customer Excellence 
• Shailesh Manga, GM Digital Transformation 
• Philip Ivanier, Head of Innovation and Prototyping 

The workshop will be facilitated and supported by a team from Vector’s Women in Leadership program, who will be responsible for iterating, testing and implementing a pilot of our solution prototypes!

Timings

5.30pm - Arrival, networking and light refreshments

6.00pm - interactive panel and workshop (Livestream starts, sli.do available)

7.30pm - Close

How to get here

There is paid on-street parking along Carlton Gore Road for those arriving by car. Newmarket Train Station is a 10min walk away and a number of busses are servicing the Newmarket area. Please check at.govt.nz for your best route to and from the event.