Navigating Human Centred Change is a self-paced, cohort based course to build capacities, connections and confidece that help you lead the change towards more people centred places and experiences. 

The on demand content invites you to explore mindsets, habits, perspectives and ways of seeing in your own time that open up new opportunties for insight, growth and impact in your design practice. Through monthly live group discussions, you get the chance to deepen & diversify your learning while connecting with other community members through curated & faciliated conversation and reflection. Build momentum for action by sharing stories, experiences, tips & tricks to move beyond your current challenges and road blocks.

During the course, you'll have the opportunity to contribute to a shared learning diary to apply and embed your insights & learning into your everyday practice. Tangible yet exploratory, this 5 month course will take you on a journey to discover your practice strength and limitations while offering opportunities for new pathways to emerge.

We expect Navgating Human Centred Change takes approximately 2hrs per month over the 5 month period to be completed successfully.

A certificate of completion is offered to course participants who complete all on demand content and submit the correlating exercises.

The course is delivered fully online. Content is hosted on community forum using the mighty networks platfom and live sessions are run on zoom.

Take this course and walk away with:

• Expanded practice capacities: the mindsets, habits, perspectives and ways of seeing that open up opportunities for insight, growth and impact in your design practice. 

• New connections with your peers. Lean into their stories and experiences to build the confidence and competency to lead your own change journey.

• Clarity and understanding on practice boundaries, strength and weaknesses to better work with others and achieve greater impact and satisfaction with your work.

Session overview

Session 1 - Practice Landscapes: Create common understanding of our practice by explore exploring the relationship between your craft and your context.

Session 2 - Sense Making: Prioritise and articulate insights in different ways to make them a meaningful tool for action.

Session 3 - Storytelling: Create the right stories for driving change. 

Session 4 - Facilitation: Explore a conversational approach to group gatherings with a shared outcome in mind.

Session 5 - Reflection: Experiment with reflection as a tool for continuous growth, iteration and interrogation of your practice.

Thank you!

This course is supported by our capability partners at Westpac New Zealand.

Additional Information

Enrolments for the July intake opens in June.

If you hold a team subscription with the CX Collective, this course is included in your membership.

What previous attendees have said

"A self-reflective opportunity to form clarity around your practise and awareness around growth opportunities" Ezra Henry, Senior Experience Designer @ Chorus

"A great way to connect with peers, and learn, reflect and grow." Rob Davies, Digital Experience Manager @ Fonterra

"the group size, session length and number of sessions were perfect, the format worked well online, the trust built over the course of the programme in the group was fantastic. Totally worth it!" Wing Morgan, Cultural Consultant 

"I have now have better ways to explain my practice as a model and as a story - thank you!" Jodi Meadows, Senior Service Designer @ Ara Manawa 

"This course will give you the opportunity to make conscious time to reflect on your practice, while giving you are range of tools to enhance yours and others experiences. A place to connect with like minded individuals seeking to improve and interrogate their craft. Sarah and Baruk are amazing facilitators, holding space, providing guidance and insightful stories." Amy Foster - Experience Designer | Agile Product Owner @ Spark