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ORGANISATIONS WITH CUSTOMERS AT HEART

Build your Chops to Lead the Change

Teams that lead the change

Often, a small team is expected to steer a large corporate or government organisations towards 'customer centricity'. They are asked to work at a pace of delivery that doesn't allow time or headspace for some of the most important parts of human centred practices - listening, empathising and understanding our people. And then are invited last minute to validate ideas and concepts that have been designed around business priorities rather than customer needs.

 

Sounds familiar? We are here to help you change that.  

Customers are still an Afterthought

A Practice Community to Lead the Change

We know that shifting the status quo of business is no mean feat. And no matter how small or large your team, having access to ideas, knowledge and a network of peers facing the same challenges is priceless.  

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Team Membership
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CONNECTION

Meet  likeminded designers and customer experience practitioners from across Aotearoa and beyond

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CONFIDENCE

Get inspired by other peoples' stories, ideas and failures to fuel and direct your journey

CAPACITY

Build the knowledge, mindsets and perspectives that help you design & drive change in your organisation

How the Community helps

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Meet The Team

Sarah Clearwater

Founder

Community Host

 

Sarah[at]cxcollective.co.nz

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Jodi Meadows

Community Host

 

jodi[at]cxcollective.co.nz

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Community Host

rob[at]cxcollective.co.nz

Robert
Davies

Kristine Aitcheson

Marketing Specialist

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Perrin Rowland

Advisor

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Debbie Smith

Advisor

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Capability Partner

OUR PARTNERS

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©2024. The CX Collective is an initiative of REFRAMR Limited.

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