Walk the Line

Designers are always in at least two places at once.

We have to deliver outputs (like maps) and outcomes like an increased uptake in service usage.

We are in our craft and in everyone else's so that we can bring together the best of both.

We are in our own world of understanding and visitors into the lives of those we research.

We are designers and in other roles...maybe you also call yourself a change maker or a government employee. Maybe you don’t call yourself a designer at all.

We work from the past to the present and beyond to the future. When does our work stop?