Peer Connect: Designing non-digital experiences in a digital-first world
Time & Location
About The Event
In a world that demands designing for ‘digital-first’, it is easy to forget that many of the touchpoints, interactions and experiences we have with organsations are (still) non-digital, hard to observe, and difficult to measure. Even when we order products and services online, the delivery and use of them - and the related customer experience - occurs in the real world.
In a digital-first world, how many experiences with our organisations are in fact non-digital and beyond our immediate control? What does this mean for how we design?
Join us for this peer connect session to ask questions, share ideas and connect with your peers.
Timings (NZT):
11:50pm Lobby Time
12:00pm - Conversation begins
1:00pm - Conversation ends
Timings (AEST):
9:50am Lobby Time
10:00am - Conversation begins
11:00am - Conversation ends
Timings (SGT):
7:50am Lobby Time
8:00am - Conversation begins
9:00am - Conversation ends
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