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Time & Location
15 Oct 2021, 12:00 pm – 1:00 pm NZDT
Zoom
About The Event
It's drilled into us that we have to add, communicate and measure value. This helps unlock resources and funding and makes clear to stakeholders and decision-makers why organisations should continue to invest in a CX practice. However, in a customer context, who defines value and who gets to decide when it is delivered?
This session is designed as a preparatory conversation in context of our upcoming training seminar, but can be also be attended on its own.
Timings (NZT):
11:50am - Lobby Time
12:00pm - Conversation begins
Tickets
Standard Ticket
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$0.00
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