LIVESTREAM: Leveraging Design Thinking to Bridge Silos

Join us this month for an interactive talk and workshop at IBM where you’ll learn about and experiment with hands on tools that help bridge corporate silos.

We’ve all been there, you host a well thought through design thinking workshop, gather fantastic insights and even prototype some great ideas - and then it fizzles. Your product owner is set on building this one feature, your business leaders have already decided on a specific platform and you know that this is not going to delight your user. In this session we are going to share some war stories & techniques that have helped us overcome barriers to implementing design outcomes. The talk is followed by a hands-on session with people in the room and our livestream audience to help you apply and experiment with some tried and tested IBM Design Thinking tools that can help you bridge organisational silos and get delightful experiences into agile delivery.

About the speakers:

Armig Esfahani is a senior UX specialist at IBM iX who has led the UX research and design for a variety of mobile and web applications touching experiences of millions of customers daily; notable clients include Apple, HSBC, Marriott Hotels, Air New Zealand, Vodafone and more.

Fabian Faes is a senior experience consultant at IBM iX who has a strong “Yes Let's” mindset and is passionate about applying various design and agile methodologies to solve complex problems. His previous roles include setting up an innovation studio at a public sector client to coaching design thinking into agile squads at Vodafone.