Designing in the Experiential Age

As experience designers, many of us are helping our businesses and organizations pivot into the digital world - both internally for ourselves and our colleagues and also externally for our customers and communities. 

The pandemic experience has cemented the Digital age in our everyday, but what’s next? We are progressing into the ‘Experiential Age’ where businesses and organisations are seeking to connect customers with an experience, rather than just focus on offers and outcomes. Can technologies such as AR and VR become tools in the experience designers tool kit? How might we collaborate with technology specialists to create more immersive digital experiences for our customers?

Join us for this Peer Connect conversation to reflect on what technologies emerging from the experiential age can offer to the overall experience of services, experiences and products for our customers and communities. We invite you to join us to share your stories, ask questions…